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Customer Service
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Shop with Confidence

We stand behind the quality of everything we sell. Your satisfaction with our products is of the utmost importance to us. We make every effort to select and sell products constructed of premium materials built by highly skilled people to exacting standards.

Prices and Discounts

All prices shown are in U.S. dollars. Discounts cannot be combined with any other offers or promotions. Our best pricing policy affords you the greatest discount available. We are also happy to work with museums, universities and nonprofit institutions, and we can offer them special discounts. For contract and hospitality inquiries, please call 1.800.591.6965 or visit

Payment Methods

We accept all major credit cards, which typically process within 24 hours of order placement. There is a 5–7 business day hold placed on all checks received. Merchandise cannot be held without payment. Prices and available inventory are subject to change until an order is confirmed.

What We Mean by In Stock

In many cases, we are able to cut delivery time from 12 or more weeks down to 7–10 days. Our goal is to stock most items that we carry, which makes us different from almost everyone else in our industry. However, while we strive to have our products in stock at all times, this is not always possible. Please contact our sales team at 1.800.944.2233 to verify availability.

© 2016 Design Within Reach