At DWR, shipping and handling charges are based on the value of your order. In order to meet your unique needs, Design Within Reach offers two delivery options: Standard and White Glove.
We currently ship exclusively to addresses within the United States, Canada and Puerto Rico; some limitations apply. In addition, we can ship to a domestic freight forwarder of your choosing for delivery overseas. We cannot ship to P.O. boxes, APO/FPO/DPO (Air/Army Post Office, Fleet Post Office or Diplomatic Post Office) destinations, or hotels.
Please visit a Studio, call 800.944.2233 (or 203.614.0600 if outside the U.S.) or email service@dwr.com for details.
An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.
| Order Value | Standard Delivery | White Glove Delivery |
|---|---|---|
| $0 to $100 | $9 | Add $199 to your Standard Delivery charge |
| $100.01 to $1,500 | 8.0% of order value | Add $199 to your Standard Delivery charge |
| $1,500.01 to $3,000 | 7.5% of order value | Add $199 to your Standard Delivery charge |
| $3,000.01 to $5,000 | 7.0% of order value | Add $199 to your Standard Delivery charge |
| $5,000.01 to $7,500 | 6.5% of order value | Add $199 to your Standard Delivery charge |
| $7,500.01 and up | 6.0% of order value to maximum of $1,000 | Add $199 to your Standard Delivery charge |
offers delivery to your front door (if the destination is an apartment or multi-unit building, the order will be delivered inside the entrance to the building, but not to your apartment door). The typical delivery window is 7–10 business days from the day your order is shipped. Standard Delivery does not include unpacking, assembly or removal of packing materials.
includes a delivery appointment, inside delivery, assembly and placement in your room of choice and removal of all packing materials. The delivery window for White Glove service is typically 2–4 weeks from the day your order is shipped in the US, and 3 - 4 weeks in Canada. Due to size, weight or fragility, we recommend the use of White Glove service on select items (noted in their product descriptions). White Glove Delivery does not include wall mounting, electrical or structural changes or assembly of shelving. Deliveries requiring cranes or window removal are available, subject to additional charges. Saturday, Sunday and holiday deliveries are also available for an additional charge.
An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.
| Order Value | Standard Delivery | White Glove Delivery |
|---|---|---|
| $0 to $100 | $13.50 | Add $199 to your Standard Delivery charge |
| $100.01 to $1,500 | 17% of order value | Add $199 to your Standard Delivery charge |
| $1,500.01 to $3,000 | 15% of order value | Add $199 to your Standard Delivery charge |
| $3,000.01 to $5,000 | 14% of order value | Add $199 to your Standard Delivery charge |
| $5,000.01 to $7,500 | 13% of order value | Add $199 to your Standard Delivery charge |
| $7,500.01 and up | 12% of order value to maximum of $1,000 | Add $199 to your Standard Delivery charge |
An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.
| Standard Delivery | White Glove Delivery |
|---|---|
| To Ontario: | |
| 16% of order value with a min. of $12.50 | Add $199 to your Standard Delivery charge |
| To other provinces: | |
| 20% of order value with a min. of $12.50 | Add $199 to your Standard Delivery charge |