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Costura Ottoman

Costura Ottoman

Designed by Jon Gasca for Stua

Details

Item Number: 9190838
$795.00 $675.75
Returns and Exchanges
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Returns and Exchanges

Please inspect your purchase immediately upon delivery. If there is a problem with your order, contact your local DWR Studio or our Customer Service team at 800.944.2233 within three (3) days of receipt. You may also contact us at service@dwr.com. If you receive a damaged, defective or incorrect item, we will work with you to make things right.


If you wish to return an item, your refund will be reduced by a restocking charge equal to 10% of the purchase price (accessories, bedding, Sonno mattresses* and towels are exempt), and you will be responsible for outbound and return shipping and delivery charges. Returns must be received in original condition within 30 days of receipt of order. Credit card orders will receive refunds in the form of a credit back to the original account. Check and cash payments will be returned via a refund check or Design Within Reach Merchandise Credit.


Please be aware that furniture is susceptible to damage during transit. We take great care to pack shipments so that they will arrive safely, so be sure to retain the original packing materials, original receipt and all merchandise tags for any item that you wish to return to us. You may have to provide supplementary packing materials if the outer carton has been worn during the original trip out to you.


Shipping charges are not refundable. We do not accept any returns or exchanges on custom or special order furniture. Floor samples and items purchased from DWR Outlets and eBay are sold as is, and all sales are final.


Returns are accepted only at our warehouse; they are not accepted at DWR Studios, DWR Outlets or our company headquarters. To start the return process, please contact Customer Service at 800.944.2233 or service@dwr.com.






*100-Night Sonno® Mattress Sleep Trial

Try Sonno risk-free for up to 100 nights, and a minimum of 30. If you decide to return it, contact your local DWR Studio or call 1.800.944.2233 for a refund and free pickup. One sleep trial per household annually. Delivery fees nonrefundable.






Risk of Loss

All items purchased from Design Within Reach are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If your order is placed with a purchase order, the shipping term of FOB DWR shipping dock will supersede any shipping terms in your purchase order.






Cancellation Policy

In-stock items normally ship within 24–48 hours after an order has been placed. If you order by credit card, your card will be charged as each item is shipped. We will accept cancellation of your order for items that have not shipped or that are on backorder. Once an item has shipped, cancellation is not possible. Custom and special order items cannot be cancelled.






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8 weeks

Price:
$795.00 $675.75
Item Number: 9190838
Availability:

8 weeks

Shipping Info:
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It is in stock and ready to ship, the message "It is in stock and ready to ship!" That means its on hand in our warehouse and will leave within 48 hours of purchase.

Additional Information

Description

DWR Exclusive

With his Costura Sofa Collection (2015), Jon Gasca wanted to bring back the practice of working with artisans, “and celebrate the noble traditions of the small ateliers we’re surrounded by in San Sebastián,” he says. The stunning result is a collection that combines slim frames and tailored lines with plush back cushions shaped to provide lumbar support and a roomy seat that invites serious lounging. “My grandmother was a tailor for the fashion house Balenciaga,” says the designer. “I wanted to use all the tailoring techniques I learned from her and bring them into the future. The collection’s name means ‘sewing’ or ‘couture’ in English.” Like choices? You can align the legs to be straight or diagonal. Made in Spain.

Designer

Jon Gasca
Jon Gasca

SPAIN (1967)

“We try to make simple products that people will love for a long time,” says Jon Gasca, designer and art director for Stua, his family’s furniture business in San Sebastian, Spain. By “simple” he means neither “ordinary” nor “plain,” but quite the opposite – Gasca ensures that Stua designs combine precision and balance to provide extraordinary function and beautiful form. “We ...

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Product Details

Dimensions

H 17" W 35.5" D 27.5" Costura Ottoman

Materials

Molded plywood frame with Dacron® wrap; belt suspension; foam seat cushions; feather-filled back pillows; painted aluminum legs; fabric or leather upholstery.

 

Bouclé: 67% cotton, 18% wool, 15% polyamide.

Ducale Wool: 78% wool, 9% linen, 8% alpaca, 5% nylon.

Linen Weave: 51% viscose, 28% cotton, 21% flax.

Pebble Weave: 42% viscose, 38% cotton, 14% acrylic, 6% polyester.

Baltique: Full-grain aniline leather.

Request Free Swatches

We have many different fabrics and leathers to choose from. In order to decide what looks best in your home, choose swatches and we'll send them to you for free.

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Shipping Info

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It is in stock and ready to ship, the message "It is in stock and ready to ship!" That means its on hand in our warehouse and will leave within 48 hours of purchase.

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Fabric worn patch after 1 yr use
Fabric damage is showing a worn patch (where one foot rested) after normal use. We purchased the Costura Ottoman in Ducale Wool, Charcoal at the Chicago store ($1000). We picked this higher-priced fabric because we were told it would last longer. When I contacted our sales agent to ask about what we should do (after a patch of ware showed), she was unable to follow-up, said there was no reply from the manufacture and she didn't have any further suggestions. Now we have a patch that has the fabric showing a slightly thread-bare part, just from normal use. Since this is the only part with any ware mark, I think it was from an inferior part of the Ducale Wool weave. The ottoman is designed to allow for a replacement cushion and we asked about ordering one. I would have expected DWR to back their product, even if the manufacturer in Spain didn't follow-up with warranty service. On the other hand, the ottoman is stylish and very functional. Too bad-- the fabric wasn't worth the extra cost. Thank goodness we only bought the Ottoman, and not the full sofa-set, as we had originally planned. I can't recommend the Ducale Wool fabric.
December 21, 2019
Response from Design Within Reach
Thank you for getting in touch to let us know about the trouble you’re having with your Costura Ottoman. That sounds really frustrating. Please email us at service@dwr.com with your order details - happy to help from there!
December 23, 2019
Katlyn

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