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Sonno® Pillow

Sonno® Pillow

Designed by Design Within Reach

Details

Item Number: 2516589
$95.00 - $125.00
Returns and Exchanges
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Returns and Refunds

We want you to be delighted with your new purchase. If you need to make a return, we're here to help. Please review your item(s) upon delivery. If there is an issue with your order, contact your local DWR Studio or our customer service team at 800.944.2233  or service@dwr.com within three (3) days of receipt. If you receive a damaged, defective, or incorrect item, we’ll make it right.

 

We have a few things to keep in mind during the return process:

 

- Returns must be received in original condition within 30 days of receipt.

- Shipping charges are non-refundable. You will be responsible for outbound and return shipping and delivery charges.

- Returns are accepted only at our warehouse—not at DWR Studios, DWR Outlets, or company headquarters.

- Your refund will be reduced by a restocking charge equal to 10% of the purchase price (accessories, bedding, Sonno mattresses*, and towels are exempt).

- Credit card orders will receive refunds in the form of a credit back to the original account.

- Check and cash payments will be returned via a refund check or DWR Merchandise Credit.

- Be sure to retain the original packing materials, receipt, and all merchandise tags for returns. 

 

What can’t you return or exchange?

 

- Custom or special order furniture.

- Floor samples and items purchased from DWR Outlets and eBay.

 

 

What if I need to cancel my order?

 

We can accept cancellation of your order for items that have not yet shipped or are on backorder. In-stock items normally ship within 24–48 hours after an order has been placed.  Once an item has shipped, cancellation is not possible. 

 

- If you order by credit card, your card will be charged as each item is shipped.

- Custom and special order items cannot be canceled.

 

 

What about the 100-Night Sonno® Mattress* Sleep Trial?

 

Try Sonno risk-free for up to 100 nights (with a minimum of 30). If you decide to return the mattress, contact your local DWR Studio or call 800.944.2233 for a refund and free pickup. 

 

- One sleep trial per household annually. 

- Delivery fees nonrefundable.

 

 

Risk of Loss

 

All items purchased from Design Within Reach are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If your order is placed with a purchase order, the shipping term of FOB DWR shipping dock will supersede any shipping terms in your purchase order.

 

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Item Number: 2516589
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Additional Information

Description

If you ask any chiropractor what kind of pillow he or she sleeps on, the answer will most likely be memory foam, the reason being that this material comfortably supports your head, neck and shoulders in a natural position, which leads to deeper, more restful sleep. Featuring a memory foam insert, the Sonno Pillow is available in two profile heights: thin for back and stomach sleepers, thick for side sleepers. Every Sonno Pillow is certified STANDARD 100 by OEKO-TEX®, which means you can be certain that every part of it has been tested for harmful substances. Includes removable polyester cover for easy cleaning. Made in Italy.

  • Thin pillow is for back and stomach sleepers.
  • Thick pillow is for side sleepers.

Product Details

Dimensions

Thin: L 28" W 16.25" PROFILE 4.75" Thick: L 28" W 16.25" PROFILE 6.5"

Materials

Memory foam; polyester cover.

Shipping Info

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It is in stock and ready to ship, the message "It is in stock and ready to ship!" That means its on hand in our warehouse and will leave within 48 hours of purchase.

Reviews

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Great pillow!
Most comfortable pillow I’ve ever owned! Highly recommend!
October 28, 2019
Purchased
6 months ago

Product Q&A

Product Q&A

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is sonno pillow cover removable for washing?
Mara A on Dec 7, 2019
BEST ANSWER: Hi Mara,

The Sonno Pillow includes a removable polyester cover for easy cleaning!

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