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Design delivered.

At DWR, shipping and handling charges are based on the value of your order. In order to meet your unique needs, Design Within Reach offers three delivery options: Standard, Room of Choice and White Glove.

Delivery to the Continental United States

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.



Order Value

Standard Delivery

ROOM OF CHOICE DELIVERY

WHITE GLOVE DELIVERY

$0 to $100 $9 Add $99 to your Standard Delivery charge Add $350 to your Standard Delivery charge
$100.01 to $1,500 8.0% of order value
$1,500.01 to $3,000 7.5% of order value
$3,000.01 to $5,000 7.0% of order value
$5,000.01 to $7,500 6.5% of order value
$7,500.01 and up 6.0% of order value to maximum of $1,000

Fuel Surcharge
A $10 surcharge will be added to all orders that are more than $1,000 (retail value) and to all expedited orders.



STANDARD DELIVERY offers delivery to your front door (if the destination is an apartment or multi-unit building, the order will be delivered inside the entrance to the building, but not to your apartment door). The typical delivery window is 3-10 business days from the day your order is shipped. Standard Delivery does not include unpacking, assembly or removal of packing materials.

ROOM OF CHOICE DELIVERY is available for an extra $99 and offers the same shipping window and services included in our Standard Delivery service, plus, your delivery will be brought in and placed in your room of choice. We recommend this service to customers in apartments, multi-unit buildings or offices. Room of Choice Delivery does not include unpacking, assembly or removal of packing materials. It also does not include moving of existing items. Saturday, Sunday and holiday deliveries are available, for an additional charge.

WHITE GLOVE DELIVERY includes a delivery appointment, inside delivery, assembly and placement in your room of choice, and removal of all packing materials. The delivery window for White Glove service is typically 2-3 weeks from the day your order is placed. Due to size, weight or fragility, we recommend the use of White Glove service on select items (noted in their product descriptions). White Glove Delivery does not include wall mounting, electrical or structural changes, or assembly of Cubitec Shelving. Deliveries requiring cranes or window removal are available, subject to additional charges. Saturday, Sunday and holiday deliveries are available, for an additional charge.



Expedited Shipping

Orders placed before 12pm (ET) will ship on that day. Orders placed after that time will ship on the next business day (Monday-Friday).

ARRIVES IN:

Percent of Order Value

Two
Business Days
28% with $35 min
Three
Business Days
23% with $30 min

For two-day shipping, one-day (overnight) shipping or Saturday delivery, please call our Customer Service department at 1.800.944.2233.

Fuel Surcharge
A $10 surcharge will be added to all orders that are more than $1,000 (retail value) and to all expedited orders.

Expedited shipping does not include unpacking, assembly or removal of packing materials. It also does not include moving of existing items. Room of Choice and White Glove services are not available for expedited deliveries.



Delivery to Alaska, Hawaii, or Puerto Rico

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

Order Value

Standard Delivery

ROOM OF CHOICE DELIVERY

WHITE GLOVE DELIVERY

$0 to $100 $13.50 Add $99 to your Standard Delivery charge Add $350 to your Standard Delivery charge
$100.01 to $1,500 17% of order value
$1,500.01 to $3,000 15% of order value
$3,000.01 to $5,000 14% of order value
$5,000.01 to $7,500 13% of order value
$7,500.01 and up 12% of order value to maximum of $1,000

Fuel Surcharge
A $10 surcharge will be added to all orders that are more than $1,000 (retail value) and to all expedited orders.



Delivery to Canada

An order is defined as one shipping method selected for delivery to one address. Order value is calculated before tax. For items that are on sale or discounted, the order value is calculated using the original price.

Standard Delivery

Room of Choice Delivery

White Glove Delivery

To Ontario 16% of the order value with a minimum charge of $12.50 Add $99 to your Standard Delivery charge Add $350 to your Standard Delivery charge
To other provinces 20% of the order value with a minimum charge of $12.50

Fuel Surcharge
A $10 surcharge will be added to all orders that are more than $1,000 (retail value) and to all expedited orders.

Expedited delivery is not available for shipments to Canada.



Please call us at 1.800.944.2233 or contact your DWR Studio account executive to ask any questions or discuss special delivery options.

© 2014 Design Within Reach